CVRF Improves Community Service Delivery

Coastal Villages Region Fund (CVRF) has made staff changes to improve delivery of community services through its Community Services Department. The result of these changes is the creation of five regional supervisory positions, the promotion of 17 mechanic/welder positions from part-time to full-time status, the elimination of 20 community supervisory positions and the retaining of all community service representative positions. This restructuring will allow CVRF to continue offering exceptional services to its 20 member communities and 9,400+ residents in a more efficient manner.

The 17 mechanic/welder positions that are being expanded from part-time to full-time status will be supervised by two regional managers who are residents of the CVRF communities. CVRF is working to expand the service delivery to residents in need of shop services for their outboards, boats, ATVs and other items.

The 19 full-time community service representative positions have been retained and will be supervised by three community service managers who are residents of the CVRF communities.

In 2012, CVRF created 20 full-time community service supervisor positions – one in each of CVRF’s 20 communities – for a total cost of $1,000,000 annually in salaries. This structure revealed weaknesses that resulted in poor customer service and internal conflicts. It became clear that an improvement was needed. All community service supervisor positions have been eliminated.

In total, five regional managers have accepted supervisory roles, 17 mechanic/welder positions have been increased to full-time status, and seven full-time community service supervisors have accepted a job change to full-time community service representatives and four full-time community service representatives have accepted a change to part-time status. Ten jobs have been eliminated and the employees holding those jobs are all eligible to re-apply for current and future open positions.

CVRF is the largest private sector employer in the Kuskokwim region. CVRF supports and believes that these changes will allow Coastal to continue to grow its services in a sustainable and efficient manner.

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CVRF is a 501(c)(4) Alaska non-profit corporation whose 20 member villages are along the west coast of Alaska from Scammon Bay to Platinum. CVRF is believed to be the largest Alaskan-owned seafood company in history and is governed by a 20-member Board of Directors elected by the residents of its 20 member communities. CVRF is dedicated to providing economic development in its 20 member communities by creating sensible, tangible and long-term opportunities that generate Hope for residents who want to Fish and Work. CVRF is the largest jobs provider in its member villages and is the first CDQ group to own and control the vessels that harvest its CDQ allocations. For more information, visit or contact Dawson Hoover at 907-278-5151. Please visit CVRF’s Facebook page at and Coastal’s Twitter page at